Dear Mr. Cutler,
I am writing you to complain about the shoddy work done on your Workcycles bakfiets I have had the distinct misfortune of riding since August of 2007.
As you can see in the images that follow, I have only carried several tons of cargo over several years riding the bike several thousand miles without any routine maintenance whatsoever.
In that time I have had to spend a small fortune on a set of new inner tubes ($10) and one set of Schwalbe Marathon Plus tires ($108). I also had to buy one new headlamp bulb ($12 !!!) and two 1/8″ single speed chains ($28) – having made them explode through normal use on hilly terrain, under load, in all seasons, while drunk. Now I have had to replace this: a new bottom bracket ($20)!That brings the total cost of maintenance for 5 years to a whopping $168. That works out to $.09/day (nine cents). For shame! I thought your bakfiets would live up to their reputation – but I can see that it was all marketing hype.
Co-owner, Flying Pigeon-LA, LLC
p.s. Since I installed the new bottom bracket last night, she rides like a dream. Do you think I might be due for a hub service in a few years?